I had a great experience with Jonny with purchasing a new VW. It did take quite a long time, but Jonny was very professional. Decent price and decent trade in for my Acura.
I recently purchased a new Ram 1500 and had the pleasure to work with Jonny Dasig. Great truck at a great price!
Nicole and Johnny( I hope that was the right name) was an absolute pleasure to work with, they deserve the 5 stars. In the other hand I'd give 1 star for the financial manager. Rude, arrogant and lazy. I love to work with people that listen, and if they don't agreed or understand because English is not your first language they try harder to found a common ground. Not a sarcastic guy that thinks he knows everything and afterwards he shook my hands to thank my business. I bought the car because of Nicole and Johnny. The financial manager almost manage to loose my business. Overall was a delightful experience. That's my second VW from Santa Cruz Superstore.
Santa Cruz Volkswagen has been an excellent dealership. I've been coming here since I moved to Santa Cruz, and each time has been a very positive experience. The staff are experienced and friendly, and go the extra mile to ensure quality service. Carrisa Gomez helped me this last time, and she was diligent, helpful, and quick. This is an A+ place! They take great care of their customers.
I bought my Volkswagen Jetta here new in 1996, and they have taken care of it for 24 years. If you go to some bargain mechanic, you get what you pay for, bargan parts and bargain service. These people will do it right the first time, and if you have a problem, they will take care of you.
Went in for a recall service and a maintenance service at same time. Communication was excellent, Carissa did a great job of keeping me informed along the way. Excellent customer service from drop off to pickup. I will certainly return for future needs.
We had a great experience buying an e-Golf with Jonny Dasig. He was really knowledgable, efficient, straightforward, and clear. We had two kids with us and they were able to alternate playing in the play area and sitting with us. Jonny was diligent in following up to make sure we got charging set up and knew how to use the features of the car, answering our questions quickly.
All the staff were helpful, friendly and efficient. Thank You, Robert
The best customer service!
I have been leasing cars from Johnnie Dasig at Santa Cruz Volkswagen Dodge Ram since 2013. He does an outstanding job. He makes sure all my questions are answered and goes above and beyond to insure a highest quality customer service. I am very happy with my new car and I will return when it is time for the next new car.
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