Customer Testimonials

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Google Jan 18, 2018
 

I got my 2018 Dodge Charger SXT with the Blacktop Package from here and had great and friendly service. Compared to other dealers, they are one of the best dealerships in the santa cruz area. Go to Richard Brabo, hes fast, easy to work with and tries to save you money!

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Yelp Jan 18, 2018
 

Started by us looking online and got in contact with Jonny Dasig which is the online salesperson and one of their finance advisors at this location and he was an amazing asset to the company he is the reason we stuck around and purchased our car from Santa Cruz Volkswagen Dodge Ram he was so kind and very patient and although he was honest with us his wording was phenomenal just person to person no pressure was felt he was not pushing us to buy the car like other people may he was very real and let us know the numbers said if it works for us if not it was perfectly fine as long as we understood the pricing we were also helped by Alejandro the sales manager and Jeff in sales in the end we waited about 2 weeks for our deal to be funded and approved but in the end we got what we wanted and worked with a great person throughout the entire visit

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Google Jan 12, 2018
 

WE just had the most amazing experience buying a car today from Richard Brabo at the Santa Cruz Volkswagen Dodge Ram dealership. Richard was extremely knowledgable about the vehicle we were interested in purchasing and spent the time to explain our financing options. Everyone at the dealership provided not only an A+ level of service but also made our buying experience FUN!! Big thanks to Richard and the rest of the Santa Cruz Volkswagen Dodge Ram team for your genuine interest in making us feel valued and welcome today!!!!!

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Cars Jan 11, 2018
 

Gregory Michael was a good, solid, well knowledged Service Representative. I had had a poor experience with JEEP in Gilroy so I tried this JEEP Service Center in Santa Cruz. Boy, what a difference! I had the personalized attention I needed, everything was well explained. And Gregory seemed genuinely thoughtful. I will come back for all my JEEP needs which you can provide. Thank you!

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Yelp Jan 9, 2018
 

Richard Brabo and the rest of the team at the dealership was best in class in every way possible. We felt so welcome and supported throughout the entire process. My son got the car of his dreams and I got peace of mind knowing that he is in a safe car, we paid a fair price and will have excellent support for the life of the vehicle. Big thanks to Richard for his professionalism and true care in making sure we were happy and satisfied during our experience at the dealership!!!!

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Google Jan 9, 2018
 
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Yelp Dec 15, 2017
 

I work in service and appreciate greatly when a little care comes my way. Totally blown away by the great care and attention this team gives its customers from start to finish. When I called to make my appointment for an oil change and check engine light the receptionist was polite energetic and engaging, she noted all I was needing addressed and made an appointment for me at my desired day and time and gave me my service reps name I would be meeting with. I received a confirmation call and text the day before which was helpful as life gets busy;) When I arrived for my appointment I was greeted promptly and given a very fair to I would even say modest estimate for what I needed. Greg was so helpful and offered to get me an Uber home after going over the estimate and giving me an estimated pick up time. I was grateful for this unexpected offer. The Uber drivers were not responding so he had his cheerful enigmatic  associate offer me a lift in the shops shuttle van. When my car was ready for pick up they had fixed every thing for $50 under the estimate I was given and offered to come pick me up too. Never have I ever had this kid of service at a dealership, blown away! Highly recommend! Thanks guys you made what can be a painful experience great. Much appreciated

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Google Dec 15, 2017
 

I have purchased two cars with Derek Verduzco and Jonny D from Santa Cruz VW, and have had great experiences both times. They are honest, helpful and easy to work with.

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Yelp Nov 16, 2017
 

This was my regular maintenance visit for oil change, etc. My service representative, Greg Michels, was organized and efficient when I arrived. I have to wait for my vehicle since I live a fair distance away so I appreciate the clean waiting area, the free WiFi and of course, the coffee! Work was done as explained and I was on my way and it looked like they even gave my car a wash!

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DealerRater Nov 15, 2017
 

We just got home from buying a VW, and I couldn't have had a better experience! From the very first greeter to meeting our salesman Richard, who listened and dialed in exactly the car I wanted. Richard gave us so much useful information on the car, and was professional and polite and everything one would expect from customer service. But everyone we crossed paths with was great. No huge pressure, no one pushy or intemidating. This is my second purchase from this dealership, and my 4th VW and I am more excited about my new ride then I could say. Thank you Richard for making this such a comfortable experience. Mahalo

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